What is virtual machine hosting?

Virtual machine hosting is a service that allows the operation of virtual machines (VMs) on a physical server. VMs run independent operating systems and resources, enabling multiple virtual servers to be operated on a single physical server.

Why should you host virtual machines?

- More cost-effective than renting a dedicated server.

- More flexible and easier to expand.

- Highly customizable.

- More reliable and secure.

What types of virtual machines do we offer?

We offer virtual machines running Windows and Linux operating systems in various configurations. You can choose from pre-configured packages or configure the VM according to your unique needs.

How can you start hosting a virtual machine?

- Register an account on our website.

- Select a virtual machine package.

- Provide the necessary information for configuring the virtual machine.

- Choose the hosting duration.

- Pay for the service.

- You will receive an email with the necessary remote access (RDP or SSH) to the virtual machine.

- How much do we charge for virtual machines?

- Prices vary depending on the configuration of the virtual machine and the duration of the lease. During the VPS configuration, you can continuously see the prices depending on the resources and hosting duration.

What support do we provide?

We provide 24/7 customer service via email and chat. Additionally, you can find a knowledge base and tutorials on our website.

What availability do we commit to?

We guarantee 99.9% availability for our service.

How can you upgrade your virtual machine?

You can modify the configuration of your virtual machine at any time. You can indicate your intention by sending an email to support. In some cases, the VPS must be restarted to change resources.

How can you delete your virtual machine?

You can cancel the virtual machine at any time through the user portal. The VPS is automatically deleted after the subscription period ends. If you want immediate data deletion, please notify support.

Are there any hidden fees?

There are no hidden fees. The service price is listed on our website. We always send an email notification before collecting fees for existing subscriptions.

Can't access my virtual machine, what can you do?

- Check the service page to see if the VM is turned on. If it's off, turn it on. If it's running, restart it.

- If it's on and you can't access it, log into the admin panel with the VPS Admin and check the VM status. If the VM has started, you can log in through the console interface and correct any potential issues.

- If neither solution helped, write an email to support, and we will assist you.

Is there a VPS backup option?

Yes, there is an option for backup. When ordering the VPS, you can enable the "Backup" option, and the VPS will be backed up automatically every day.

When is the backup created and what is the retention period?

The VPSs are backed up locally every midnight and are stored for 7 days, so you can restore any state of the VPS from the past week. Backup occurs only if there is a valid subscription for the given VPS.

What happens when my subscription expires?

We send an email notification about the impending expiration of your subscription. If the registered bank or credit card has not expired and has sufficient funds, we will automatically charge it, and the subscription will be extended. The VPS will not shut down; it will continue to operate.

If the transaction fails, we will send a notification, and we will shut down the VPS, but we will not delete it. Depending on the subscription period, we will keep it for a few more days before deleting it:

- For a daily subscription: 2 days

- For a weekly subscription: 5 days

- For a monthly subscription: 7 days

- For a quarterly subscription: 10 days

- For a semi-annual subscription: 15 days

- For an annual subscription: 20 days

If multiple cards are registered to an account, the extension of the subscription will continue to attempt until the first successful transaction, regardless of which card was used for the initial payment.

How secure are the data centers?

All our data centers are secured with monitored surveillance and continuous monitoring. Only authorized personnel have access, and contractual third-party employees or visitors can enter only with security clearance and under supervision.

What payment methods does the system accept?

We accept credit and debit cards, including Visa and Mastercard. In the case of unique contracts, we also accept bank transfers. If these do not suit you, please contact our customer service.

When will I receive my order?

A VPS order is generally ready within a few minutes (max. 30 minutes). The installation of dedicated servers takes more time, but even this will be available within 4 hours during CET business hours. Once the order is ready, we always send an email notification to the email address provided at registration.

Why does the VPS price change?

VPS prices are set in euros. If the euro exchange rate changes, it will affect payments made in other currencies. Existing subscriptions are not affected and can be continuously renewed at the original purchase price.

Why Choose Us for Your VPS Services?

In the competitive world of IT, selecting the right VPS (Virtual Private Server) service is crucial for success. Our company is committed to providing the best VPS services, featuring dedicated resources, outstanding performance, and reliability. Here are a few reasons why you should choose us:

Dedicated Resources

Our VPS service stands out by offering dedicated resources for each of our clients. This means you don't have to share CPU, memory, or storage with other users, ensuring you get the performance and stability you need.

Exceptional Hardware Performance

Our VPS servers are equipped with the latest hardware technology. The processors run at permanently high clock speeds, meaning they always operate at maximum speed and performance. Additionally, we use the fastest available memory and NVME storage, ensuring lightning-fast data processing and access.

Stable and Reliable Operation

Stability and reliability are the cornerstones of our VPS services. We understand that your business processes need to run continuously, so we have built an infrastructure that minimizes downtime and ensures uninterrupted operation.

Flexibility and Scalability

Business needs can change rapidly, which is why our VPS services are flexible and easily scalable. Whether you need to increase or decrease capacity, we can adapt effortlessly to your needs, ensuring a smooth transition and continuous operation.

Excellent Customer Support

Customer satisfaction is our top priority. Our experienced and friendly customer support team is always ready to assist you with any questions or issues. We provide quick and efficient support to ensure you can continue your work without interruption.

Competitive Pricing

In addition to our premium services, we offer competitive pricing. Our packages are designed to provide the best solutions for everyone, from small businesses to large enterprises.

Conclusion

Our VPS services are among the best in the market, thanks to dedicated resources, top-notch hardware, stable operation, and excellent customer support. Choose us and enjoy the benefits of fast, reliable, and scalable VPS services that contribute to your business success. Contact us today and experience the difference!

Is it secure to store my data on VPS servers?

Yes, our VPS servers are protected with advanced security measures, including firewalls, data encryption, and DDoS protection. Daily VM backup services can be ordered for full VPS backups.

What is the location of the vps?

Physical and virtual servers are located at the most significant site of the London.